Age policy and kids — who can stay at Sheraton San Diego Resort
Sheraton San Diego Resort is an all-ages, family-friendly resort — children and teens may stay with adults, and up to 3 children through age 17 can stay free in existing bedding with at least one adult. The minimum check-in age of 18 applies to the primary guest on the reservation (the person who signs for the room), not to who may occupy the room.
In this guide
Who can check in (minimum age)
The primary guest on the reservation must be at least 18 years old to check in. This is the hotel’s minimum check-in age and applies to the person who completes registration and authorizes charges at the front desk.
That 18+ rule refers to the lead booking guest only; it does not mean the resort is adults-only. Families and guests of all ages are welcome to stay at the property.
- Minimum check-in age: 18 (lead guest)
- Front desk/reception: open 24 hours
| Policy | What it means |
|---|---|
| Minimum check-in age | Primary guest must be 18 to register and accept charges |
| Who may stay | Children and teens may stay when accompanied by an adult |
Children, teens and family stays
Sheraton San Diego Resort is family-oriented. According to the hotel’s published occupancy rules, up to 3 children through age 17 can stay free in existing bedding when at least one adult is in the room.
Rooms and suites list maximum occupancies; traditional rooms accommodate up to 4 adults or a total of 4 guests when children are included. If you need extra sleeping space, rollaway beds are available for a fee.
- Up to 3 children (age 0–17) stay free in existing bedding with at least 1 adult
- Traditional rooms: up to 4 adults or 4 total combined occupancy
- Rollaway beds: available (fee applies)
| Family rule | Detail |
|---|---|
| Children staying free | Up to 3 children through age 17 in existing bedding with an adult |
| Rollaway bed | Available for a nightly fee (listed by property) |
| Maximum typical occupancy | Traditional rooms: up to 4 adults or 4 total guests |
Room types and family-friendly options
Several room types suit families: Standard Room, Balcony, Tower; Room, Tower; and the Studio Suite, 1 King Bed with Sofa bed, Balcony which includes a sofa bed. Suites with sofa beds provide extra sleeping space without changing rooms.
When you book, check the room name to be sure it fits your party. Examples of room names you may see on reservations include Room, Tower; Standard Room, Balcony, Tower; Studio Suite, 1 King Bed with Sofa bed, Balcony; Suite, 1 Bedroom, Lanai; and multiple Marina/Deluxe Tower room types.
- Studio Suite, 1 King Bed with Sofa bed, Balcony — includes a double sofa bed
- Suite, 1 Bedroom, Lanai — one-bedroom suite option
- Room, Tower and Standard Room, Balcony, Tower — typical guest-room choices
| Room name (exact) | Why families might pick it |
|---|---|
| Studio Suite, 1 King Bed with Sofa bed, Balcony | Sofa bed adds sleep space for children |
| Suite, 1 Bedroom, Lanai | One-bedroom layout for separation of adults/children |
| Standard Room, Balcony, Tower | Two-bed options available (1 King Bed or 2 Double Beds) |
Pools, kids’ facilities and age-restricted areas
The resort is family-friendly and has dedicated family amenities: a family pool and other pools that welcome guests of all ages. The property also operates an adults-only pool (the Lanai pool) for guests seeking a quieter setting.
Some poolside services are seasonal; for example, the Sunglow Cabana Bar operates seasonally and may be closed outside those dates. Pool hours for both the Adult Pool and the Family Pool are published as 7:00 AM to 10:00 PM daily on some listings.
- Three outdoor heated pools: family pool, adult pool (Lanai), and a third pool
- Pool hours (Adult & Family Pool): commonly listed as 7:00 AM–10:00 PM
- Sunglow Cabana Bar: seasonal operation — check concierge or hotel site for current status
| Facility | Age notes |
|---|---|
| Family Pool | Open to guests of all ages |
| Lanai (Adult) Pool | Designated adults-only pool |
| Sunglow Cabana Bar | Family-friendly when open; seasonal hours |
Policies that affect families at check-in
At arrival the lead guest (age 18+) must present identification and will be responsible for incidental charges. If your party includes minors, bring proof of parental or guardian status if that may be an issue for your group’s authorization or payment arrangements.
Pet rules apply separately: the resort allows dogs up to 40 lbs in designated pet-friendly rooms (one pet per room) with a non-refundable pet fee. Service animals are accepted without fee. If you travel with a pet, request a pet-friendly room in advance.
- Lead guest age for check-in: 18 (ID and card for incidentals usually required)
- Pets: dogs only up to 40 lbs, max 1 per room, non-refundable fee (service animals exempt)
- Designated pet rooms must be requested directly with the property
| At check-in | Tip for families |
|---|---|
| Primary guest 18+ required | Make sure the person making the reservation is available to check in |
| Incidental authorization | Expect a payment method for incidentals at arrival |
| Pet stays | Request pet-friendly room type ahead of arrival |
If you need help or want to confirm specifics
Policies and some amenity hours (spa, seasonal bars, shuttle) can change. Confirm the minimum check-in age, child policies, rollaway availability, pet rules and any seasonal services directly with the hotel before travel.
BookResorts agents (24/7) can also help with reservations and clarifying policies for this property; the BookResorts contact listed for this hotel is +1 (888) 605-1350. For final confirmation, contact Sheraton San Diego Resort directly via the hotel’s official channels.
- Hotel address: 1380 Harbor Island Dr, San Diego, CA 92101
- BookResorts (24/7) phone for this property: +1 (888) 605-1350
- Confirm seasonal services (Sunglow Cabana Bar, spa hours, shuttle schedule) with the hotel
| Why call ahead | What to ask |
|---|---|
| Confirm check-in age and who can sign | Verify the lead guest age requirement and payment/ID needs |
| Ask about sofa beds/extra bedding | Confirm rollaway fees and maximum occupancy for your chosen room name |
| Check seasonal services | Poolside bars, spa hours, and airport shuttle schedule |
